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Unfiltered Discussions podcast by Brian Howard. Pura Vida and Pinball with Philly expat Richard Blank.

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Uploaded by costaricascallcenter · 2 weeks ago ·

Pura Vida and Pinball: Building a Business in Costa Rica

Unfiltered Discussions is a podcast focused on talking about tough subjects and pivotal moments. Host, Brian Howard, talks with his guests about the moments that have impacted them and how they were able to grow and move forward.

Brian Howard
Founder and Host

Unfiltered Discussions is Brian's passion project. He has long had an intrigue for discussing heavy topics and getting to know people. This project is meant to give people a voice, a platform, to share and learn from others.




Brian is the father of a beautiful daughter named Rebecca. He lives in Northern Nevada and has worked in the financial sector for most of his career. Brian is a lifelong fan of the Dallas Cowboys, and in his free time, he enjoys spending time with friends and loved ones.

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

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Pura Vida and Pinball: Building a Business in Costa Rica

Unfiltered Discussions is a podcast focused on talking about tough subjects and pivotal moments. Host, Brian Howard, talks with his guests about the moments that have impacted them and how they were able to grow and move forward.

Brian Howard
Founder and Host

Unfiltered Discussions is Brian's passion project. He has long had an intrigue for discussing heavy topics and getting to know people. This project is meant to give people a voice, a platform, to share and learn from others.




Brian is the father of a beautiful daughter named Rebecca. He lives in Northern Nevada and has worked in the financial sector for most of his career. Brian is a lifelong fan of the Dallas Cowboys, and in his free time, he enjoys spending time with friends and loved ones.

Richard’s vision quest journey is filled with twists and turns. At 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers over two decades.

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

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