The MisFitNation Show with host Rich LaMonica.From Motivation to Multilingual Mastery: Richard Blank

This is a show started by a US Army Veteran and hosted by 2 Veterans and a Business Leader. Our aim is to inspire everyone to be better humans. We do this by bringing on guests with stories of Grit and Resilience while adding in experts in many fields such as Authors, Entrepreneurs, Coaches, Motivational Speakers, Health and Fitness professionals, and many more. Join us for an episode or all of them, and if you feel like you will be a great fit, send us a message and we will get you on the show.

Tune in for a captivating episode that explores Richard's journey, his unique approach to call center training and the vibrant culture he's cultivated at CCC. This conversation promises to be a testament to innovation, passion, and the power of gamification in the business world.

Release Date: 19 September 2023 .Dive into an extraordinary episode of The MisFitNation Show, hosted by the dynamic Rich LaMonica. Join us in welcoming Richard Blank, a trailblazer in the call center arena with a journey filled with intriguing twists and turns.




At the young age of 27, Richard embarked on a life-altering adventure, relocating to Costa Rica to train employees for one of the largest call centers in San Jose. Armed with a blend of motivational public speaking and tactful rhetoric, he imparted his knowledge to over 10,000 bilingual telemarketers.

But there's more to Richard than just call centers! He boasts the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America, integrating gamification seamlessly into CCC's culture.

Serving as the Chief Executive Officer for Costa Rica’s Call Center since 2008, Richard Blank has not only been a driving force in the industry but also a source of inspiration for countless professionals.

Thanks for checking us out, We started out in 2010 as a band of MisFit Soldiers on a desert plain. In the years since our bond has stayed and we have grown. With this platform, we will share stories of courage, mindset, resilienc

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