Growing Revenue and Profit Podcast by Damian Andrews. Telesales secrets with expert Richard Blank.

Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket.

Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful businesses and leaders to ensure ongoing profit security.

There are simple and easy steps to business success. Damian Andrews shares the key principles that long term successful business use to achieve ongoing profit security.

Location: Melbourne, Australia

Wednesday May 31, 2023

Richard Blank - CEO Costa Rica’s Call Centre


Engaging Sales Techniques

And so what I like to do is I like to jump clouds, or we call them romantic deaths. Or in the first 30 seconds, at least I'm going to be able to Do a company name spike. I'm going to say growing revenue and profits. How are you doing today? I'm going to say better than you do, Damien. So at least snap you out of that trance. And you're going to ask what my name is. You had mentioned that buffer boomerang technique before. Yeah. Yep. Really, it's adjustments of tones. People are black and blue from being hit on or trying to be bypassed and circumvented. So what I like to do is to capture that negative tone. I'm going to say, Damon. That's an excellent question. My name is Richard Blank. So I'm going to name drop you and buffer it. I'm going to let you know it's a great question. Glad you brought it up. I'm going to repeat your question to show active listening because these are little first down anchoring techniques and then send it back positive.






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Damian Andrews Podc

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